Privacy Policy

Privacy Policy

At ExamXpertz (“we,” “our,” “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services through our website and mobile application (“Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1. Personal Information

We may collect personal information that you provide directly to us when you register for a subscription, contact us, or use our Services. This may include:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment information
  • Usernames and passwords

1.2. Non-Personal Information

We may also collect non-personal information, such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Usage data (e.g., pages viewed, time spent on the site)

1.3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our Services. You can control the use of cookies through your browser settings, but disabling them may affect the functionality of the Services.

2. How We Use Your Information

2.1. To Provide and Improve Services

We use your personal information to:

  • Provide and manage your subscription
  • Process your payments
  • Personalize your experience
  • Improve our Services

2.2. Communication

We may use your contact information to:

  • Send you updates, newsletters, and promotional materials
  • Respond to your inquiries
  • Provide customer support

2.3. Compliance and Legal Obligations

We may use your information to:

  • Comply with legal obligations and government requests
  • Enforce our terms of service
  • Prevent fraud and enhance security

2.4. Marketing

With your consent, we may use your personal information to send you marketing communications. You can opt-out of receiving these communications at any time.

3. Sharing Your Information

3.1. Service Providers

We may share your information with third-party service providers who assist us in operating our business, such as payment processors, email service providers, and data analytics companies. These providers are contractually obligated to protect your information and use it only for the services they provide.

3.2. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

3.3. Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent fraud
  • Protect the personal safety of our users or the public

3.4. International Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that are different from those of your country. We ensure that your information is protected in accordance with this Privacy Policy wherever it is processed.

4. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

5.1. Access and Correction

You have the right to access and update your personal information. You can do so by logging into your account or contacting us directly.

5.2. Deletion

You may request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

5.3. Opt-Out of Marketing

You have the right to opt-out of receiving marketing communications from us. You can do so by following the unsubscribe instructions in the communications or contacting us directly.

5.4. Data Portability

In some jurisdictions, you have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

5.5. Objection to Processing

You have the right to object to the processing of your personal information where such processing is based on legitimate interests, direct marketing, or other specific grounds provided under applicable law.

5.6. Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

6. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

7. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Cross-Border Data Transfers

We may transfer your personal information to countries other than the country in which you reside, including to the USA, where our servers are located. We ensure that your information is protected by appropriate safeguards, including standard contractual clauses approved by the relevant regulatory authorities.

9. Compliance with GDPR (EU Users)

If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • The right to access your personal data
  • The right to rectify inaccurate or incomplete data
  • The right to request erasure of your data (right to be forgotten)
  • The right to restrict processing of your data
  • The right to data portability
  • The right to object to the processing of your data
  • The right to withdraw consent

If you wish to exercise any of these rights, please contact us using the contact information provided below.

10. Compliance with CCPA (California Users)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information is being collected about you
  • The right to request the deletion of your personal information
  • The right to opt-out of the sale of your personal information
  • The right to non-discrimination for exercising your privacy rights

If you wish to exercise any of these rights, please contact us using the contact information provided below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at: